IT Support Assistant (Ref: Admin)

Post Date March 10, 2023
Service Unit Admin. Department
Position IT Support Assistant (Ref: Admin)
Ref job238
Application Deadline April 15, 2023
Key Responsibilities


  •  Undertake all in-house remote and onsite technical support, maintenance works and computer services in hardware, software, network and systems, etc;
  • Perform help desk support queries of computer operation such as trouble-shooting on hardware, software and network operation systems, etc;
  • Provide installation, configuration, upgrade, backup and relocation of hardware such as PCs (with the proper application), printers, keyboards and scanners, etc;
  • Provide regular system backup and monitor with proper records on system and network performance;
  • Keep tracking IT assets with proper hardware and software inventory on records of procurement, maintenance, disposal and related documentation;
  • Undertake ad-hoc IT related tasks as required;
  • Local travel for outside work as required;
  • Perform other duties assigned by supervisor.
Entry Requirements


  • Diploma in Computer Science / Computer Engineering / Information Technology / Information System or relevant disciplines;
  • Certificate of PMP / ITIL / CISSP is an advantage;
  • At least 2 years’ relevant experience in IT support, system installation and maintenance;
  • Familiar with software operation including Microsoft Windows, Server, Workstation OS, Microsoft Office, Windows Application, TeamViewer, Zoom, Endpoint and etc.;
  • Hands-on experiences on IT network and equipment management of VMware server, DNS server, Active Directory, Remote Desktop. Solid Experience on Cloud Server Management is preferable;
  • Good knowledge of TCP/IP, Network Infrastructure, Internet, Security and Email Technology;
  • Self-motivated, quick response, strong problem solving and analytical skills;
  • Independent, hardworking, mature and able to work under pressure;
  • Good command of spoken and written Cantonese and English;
  • Immediate available is preferable.


Application Method

Interested party please send full resume (including current salary, expected salary and availability) to

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